Delivery and Returns
HOW DOES YOUR DELIVERY SERVICE WORK?
We know how important it is to receive your goods when you expect them, especially if you have ordered something for a specific occasion and we use a large network of couriers to deliver goods from ROSINAPERFUMERY.com to all over the world.
We allocate the courier we believe will deliver your order to you in the quickest time depending on the size and weight of your parcel.
If you are ordering for delivery outside of GREECE we suggest you have goods delivered to a work address rather than a home address, as our couriers only deliver between 7am-9pm, and may require a signature on receipt.
Just completed your order but changed your mind? No problem if it is not upacked and used you can return it under the Distance Selling Regulations, with your own shipping cost ( delivery and return).
Want to return something? No problem, if it is not upacked and used, as an International customer, you can return your parcel using any postal service, with your own shipping cost ( delivery and return).
As the parcel remains your responsibility until it arrives with us, remember to ask for proof of postage, so if your parcel goes missing in the mail, you’ll have proof you’ve sent it.